It also works the other way, unfortunately, on Amtrak. I probably sound like an idiot by now, but there are some great people working for Amtrak and they can turn a bad experience into a good one. Amtrak called me when I got to the (fortunately) close-by destination and I was able to quickly get back to the station to return the bag to its rightful owner, and retrieve my bag. I took the wrong bag from my sleeping car luggage rack upon arrival at Oakland, coming in on the California Zephyr. Tickets purchased online also may be obtained from the ticket counter. On top of that, the attendant who had mistakenly put my bag on the Fullerton platform found me in the station, apologized and offered to drive me to get the bag at Fullerton before we knew it was on its way! Ticket agent: Tickets may be purchased at the counter in the Milwaukee Intermodal Station or Chicago Union Station. Somehow Amtrak managed to locate the bag, put it on a following inbound corridor train, and deliver it to me after about a one hour wait at LAUPT. Southwest Chief Sleeping car attendant put my bag off the train at Fullerton, though I was ticketed to Los Angeles, where I discovered what had happened. I left a $20 thank you for her at the restaurant. We arranged for her to leave it at a local Chicago area restaurant upon her return. I didn't know what happened to my wallet and could not figure it out until I received a call from a sleeping car attendant on the westbound Texas Eagle who found it in the room I had occupied. Left my WALLET in my sleeping car room on the northbound Texas Eagle upon arrival Chicago. I have actually had a total of three experiences with lost items on Amtrak trains, and all turned out well: Perhaps also a possibility is that someone did turn it in, but no one cares enough to contact us.Īll in all, disappointed in my fellow citizens. My thoughts are that most likely, a passenger took it and sold it, or perhaps used it for themselves. It was very easy to do the right thing, but they chose not to. I am really, honestly, surprised that whoever found it, took the dishonorable route. Even followed up with Amtrak to see if a crew member turned it in. Also, we were able to put a message on the phone to call me when it was turned on. Since her phone case has her driver's license and a credit card, I had high hopes of someone turning it in and having it returned. I understand only because I could imagine this would be a distraction for the crew and these requests could become numerous. I was hoping they could contact the crew immediately, but they would not. Immediately called Amtrak, but not much they could do until the train had run it's route. Didn't realize it until we got home and the train was on in its way to Chicago. I think the baggage service on Amtrak is exceptional.My wife left her phone on the Cardinal last week. Checked it in the day before and sure enough there it was in Seattle waiting for us. We also took the EB to Seattle leaving our town on Christmas day-no baggage service. Sure enough Tuesdays train had my luggage. As it turns out the train that was originally to carry it, the LSL, was so late (big surprise) that it was held in Chicago. After tipping the Reno attendant I went about my business. This was so the bag would arrive on FRI train and be held. Apparently the bus driver picked it back up when he saw no one claim it and made sure it was returned.Īnother time coming back home from Reno, I checked my bag a day ahead of the train as my local station didn't have baggage service on weekends when I would be getting home. Aday or two after getting home to MA we got a call from the station saying they had our bag. Left our name and address just in case figuring it was gone for good. Went to the lost and found at the station.nothing. I rushed outside and of course it was gone. About an hour after checking our luggage in we realized we left a small carry on on the sidewalk. Once a while back while using the amtrak bus service from LV to LA to hop aboard the SWC, upon arriving Station we gathered our luggage and headed into the station.
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